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Privacy Policy

This policy explains how Lancaster Residents Directory handles visitor information and the choices available to you. The service is a Pennsylvania records reference, not an account-based directory, and it does not store government records about visitors.

Information You Submit

A name, phone number, or address entered in a search widget is sent to the third-party provider that supplies that result experience. Our servers do not retain those search terms. A message sent to us contains the information included in that message and is used to respond.


Automatic Technical Information

Hosting infrastructure may log an IP address, browser details, requested pages, and timestamps. Those data are reviewed in aggregate for security, availability, and page-use patterns. Cookies or comparable tools can support basic analytics and advertising measurement where used.


Purpose of Processing

The limited information supports site operation, troubleshooting, traffic measurement, and page improvements. We do not sell a visitor list or create individual visitor profiles.


Links to Other Websites

We link out to county and state records portals, library collections, archives, and third-party search tools. Their privacy policies, not ours, govern what you submit there. That is especially true of the sponsored search results, which a third-party company provides.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


How We Protect Your Data

The site runs over an encrypted connection and logs are kept only as long as the purposes above need them. There are no accounts here, so no password or profile of yours exists on this site to be exposed.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Your Information Choices

Depending on your location, you may have rights concerning personal data a website holds. The official research used for this Lancaster project did not identify a verified comprehensive Pennsylvania data-broker deletion or universal-opt-out statute, so this policy does not make that claim. Because this service retains little information, an inquiry usually involves the contact mailbox and available server logs. Use the Contact page to ask. Lancaster, County, and Pennsylvania public records remain under the control of their actual custodians.


Updates to This Policy

Any change to this policy will be posted on this page. Using the site after a change means you accept the updated version.